How can we help your journey in Sri Lanka?
Whether you need an airport transfer, a tailor-made multi-day tour, or have travel questions — send us a message below or connect directly with our local team on WhatsApp.
Send Us a Message
Fill in your details below and our team will get back to you promptly with full journey details.
Chat on WhatsApp
+94 76 494 9497
Need a quick airport transfer quote, immediate vehicle check, or have urgent travel questions? Chat directly with our local Sri Lankan dispatch desk.
Message Us on WhatsApp NowOr choose a topic to start instantly:
Other Ways to Connect
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Official Email info@cabservicesrilanka.lk
Best for complex itineraries and official company receipts.
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Island-Wide Coverage All 9 Provinces & CMB Airport
Bases & drivers across Colombo, Kandy, Galle, Ella, Sigiriya, Nuwara Eliya & Yala.
Frequently Asked Questions
Quick answers about contact response times, booking via WhatsApp, and how we handle inquiries.
How quickly will your team respond to my inquiry?
On WhatsApp, our dispatch desk typically responds within a few minutes during Sri Lankan daytime and evening hours. Email inquiries sent through this form receive an automated receipt immediately, followed by a personalized written quote from our travel specialists usually within 1 to 3 hours.
Can I book a transfer or tour entirely through WhatsApp?
Yes! Many international travelers prefer WhatsApp for ease of communication while on the go. You can share your dates, flight details, and destination directly on WhatsApp. We will confirm your vehicle, driver assignment, and written rate directly in the chat.
What information should I include for an accurate quote?
For airport transfers, include your pickup/dropoff hotel, date, arrival flight number, and passenger & luggage counts. For multi-day tours, mention your travel dates, preferred stops (e.g. Sigiriya, Kandy, Ella, Galle), and whether you need vehicle only or customized sightseeing plans.
Do you monitor flight delays for airport pickups?
Yes, our dispatch desk monitors all incoming flights to Bandaranaike International Airport (CMB) in real time. If your flight is delayed or lands early, your driver is automatically rescheduled without any delay charges or missed connections.
Are there any extra fees or surprise charges?
No. All written quotes provided by Cab Service Sri Lanka are 100% transparent and inclusive of vehicle hire, air-conditioning, fuel, highway tolls (expressway fees), and driver allowances. What you see is what you pay.